You must be at least 25 years of age to rent a vehicle. However, at Emblem Rentals sole discretion, renters between the ages of 21 and 24 may rent a vehicle with a deposit of $250 and purchase of Collision Damage Insurance (CDI).

In order to rent a vehicle, what do I need?

Renters must have a current driver's license, current auto insurance, and a credit card. If Renter does not have a credit card, payment may be made by debit card, cash, or local money order. If cash, debit card, or a money order is used, an additional $250 deposit will be required for all daily rentals, and a $500 deposit will be required for all weekly rentals. Personal checks are not accepted as a means of payment.

Who is responsible for parking and moving traffic violations?

As the Renter, you are responsible for all parking and moving violations. Always make sure to drive the posted speed limits and obey all traffic laws and ordinances.

How do I know what insurance options to purchase when renting a car?

In order to know what insurance to purchase, you must first know what auto coverage or credit card coverage you already have. Some auto policies cover damage done to rental vehicles, damage or injuries to other people while using a rental vehicle, injuries to passengers in rental vehicles, and/or theft of personal items in the rental vehicle. Check with your auto insurer and/or credit card provider to determine what is covered under your policies.

Currently, Emblem Rentals offers Collision Damage Insurance (CDI). At the time of rental, Renter has the option of purchasing CDI from Travel Guard through Emblem Rentals for an additional daily charge. CDI is a separate contract for insurance between Renter and Travel Guard. Rates, coverages, deductibles, and other policy terms are detailed in the insurance summary supplied by Travel Guard. Renters electing not to purchase the optional CDI are liable for the full cost of any damage sustained to the rental vehicle up to its current market value, regardless of how the damage is caused.

Does Emblem Rentals offer one-way rentals?

Emblem Rentals does not offer one-way rentals. However, allowances have been made on a case-by-case, pre-approved basis to the areas of Jackson, Rock Springs, or Big Piney for an additional fee. Check with an Emblem Rentals Representative for any questions regarding this policy.

Can we take rental cars outside of the United States?

Emblem Rentals does not allow rentals outside of the United States. There are no exceptions to this policy.

What should I do if my vehicle has been stolen, damaged, or is involved in an accident?

If the rental car is stolen or has been involved in an accident, first call the local police or appropriate law enforcement agency. Next, call the Emblem Rentals office toll free at 1.877.242.3835. Please provide the rental contract number and explain what has happened. If the incident occurs after hours, Emblem customers may also call 1.307.413.7888. If Collision Damage Insurance was purchased, present the Travel Guard policy as proof of insurance. Finally, call your own auto insurance company with information on the incident.

Accidents and vehicle theft aren't something we like to think about, especially on a trip, but they can happen even to the most careful driver. Optional Collision Damage Insurance coverage can be purchased to reduce your financial exposure which could include the full value of the vehicle and lost rental revenue during its replacement period.

Be careful not to violate your car rental agreement by driving while intoxicated or under the influence of a controlled substance, allowing an unauthorized personal to drive the vehicle, leaving the windows, doors or trunk unlocked, or leaving the keys in the ignition when parked. If the agreement is violated, purchased insurance products become void. Be sure to familiarize yourself with all of the terms and conditions of the rental agreement.